Please take care to ensure accuracy when entering the delivery address for your order. Unfortunately, we are unable to redirect parcels once they have left our fulfilment centre. Where the shipping address differs from the billing address, please ensure permission is obtained for the disclosure of personal information under the Privacy Act for third party recipients.
Fad Studios delivers to Australian addresses using the Australia Post network. Delivery times quoted on our website refer to the time to deliver after the parcel has left us, and have been supplied by Australia Post. ( http://auspost.com.au/parcels-mail/delivery-areas.html)
Where an order is returned to us as unclaimed, refused or insufficiently addressed, we will contact you by email for further instruction. Please note that additional delivery charges will apply to have these orders resent.
Additional Delivery Charges
Fad Studios reserve the right to adjust delivery costs for large orders or bulky items. You will be contacted and asked to accept these charges before your order is dispatched. You may cancel your order at any time prior to dispatch.
We deliver to international addresses using an insured, tracked service or a budget airmail service.
Australian tax (G.S.T.) is removed from all international orders, however please be aware that your order may be subject to local Customs duties and local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charges must be borne by the recipient.